Search Engine Optimization: Marketing and SEO with Holmes, Poirot and Marlowe

Search Engine Optimization is one of the most important aspects of a business’ online marketing. Search Engine Optimization could be a full time job, and is for some people, but what I prefer to do is offer it to a select few clients while I maintain my focus on being a web designer. Here are just some of the particular SEO tactics I use, to bring more business to you:

  • WORKING TOGETHER. A big part of improving SEO is we work together on specific tasks. I can’t get results without the client working with me. This means modifying page content, being willing to writing blog entries, and trying social media advertising.
  • ONLINE TOOLS. I use Google Webmaster Tools, Google Analytics and if you have a WordPress site—Yoast. My biggest advantage over using these free tools on your own is I use a paid service from SERPS.com that reveals the ways we can improve the SEO on your website and how to maximize the results of the most important keywords for your business.
  • WOMAN POWER. My assistant Leslie Timmons helps analyze the statistics with me, so that we can brain storm the most appropriate approaches for your particular business.
  • MORE THAN SEO. To strengthen the results of your SEO, I consult and work with you to create a multi-layered approach of email newsletters, social media, online advertising, and other tactics outside of, but linked to your website.
  • PERFORMANCE BASED COST. Except for a non-refundable deposit, most of the cost is based on reaching particular goals we agree upon. You only pay for the goals that are reached. This is very different from advertising in a magazine, where you pay the full amount weather you drive up business or not. For example, if there are 6 specified goals and only 4 are reached, after the deposit, you pay two thirds of the cost.

I’m a designer first and foremost, creating well-designed websites and business identities for my clients. If you want someone who specializes in SEO only, I can recommend an expert to you. But, for most small businesses, institutions, non-profits, and creative projects, one of these three packages will provide the results you seek. The three SEO packages I offer use similar tactics to bring more people to your site, but are each different in how thorough I am with the work, the duration the work lasts, and of course, the cost.

Before commencing my work, I provide a contract with the stated goals and keyword phrases I recommend. Your feedback is integral in modifying the contract until we both agree that these are realistic goals I can accomplish and my goals will bring you more business.

Go to my Search Engine Optimization Page.

 

I’m A Logo Designer Too—A Portfolio of Logo Designs

Lush Floral and GardenBeing a logo designer has two main challenges. The first is expressing a company’s essence in one simplistic graphic, the other is getting people to see the value and importance of a quality logo created by a professional graphic designer. The process of doing a logo takes several hours, because much more is involved than what appears on the surface. Logos are put under a microscope by the creator, the client and the public. I really enjoy making logos for my clients. One small disappointment I have faced more than once is being mistaken for being a web designer only, when I’m just as much of a logo designer. Clients sometimes will come to me with a logo from another graphic designer they hired without knowing that I have a longer history of being a logo designer, graphic designer and illustrator than being a web designer.

Here is my process: First, the client and I brainstorm together. Then rough black and white sketches are presented and a couple are chosen out of several options. Next, many variations are created from the first one or two chosen options. At this point, color is only now introduced and integrated in with the design. Along the way several fonts are presented and matched up with the imagery. Sometimes typography is customized. Finally, micro-adjustments are made to logo and several versions are created for the website, print, in house printing, and possibly, merchandise. I’ve spent 30-40 hours on some logos not because it takes me that long to make the image, but the whole process from idea to the public involves a lot of decision making and discussions along the way.

See my rates page for the prices and the kind of logo you may need.

Below is a list of my top 10 logos I’ve designed for clients since starting my business, Schildbach Design, in 2008.

  1. Keith B. Wong, orthodontist (illustration by Keith B. Wong)
  2. Home and Comfort (never used)
  3. Center for Precision Diagnostics, University of Washington
  4. CBT Westport, clinical psychologists
  5. Speaking of Dying, a film about end of life planning
  6. Majdor, clothing and accessories
  7. Miles Lost Miles Gained, Washington rivers project by Zac Corum
  8. Wendy Woldenberg, jeweler
  9. Solstice NYC, psychiatrist
  10. Lush Floral and Garden, floral and garden designer

Using WordPress As A Web Designer, Web Developer & Content Manager

There are so many ways to use WordPress, I don’t know where to begin. WordPress, as you may know, began as a blogging tool. But, for more reasons than I can explain, WordPress took off to become the primary Content Management System of our time. Almost any review you read rates it as the number one cms. For all of these reasons, I have primarily become a WordPress web designer.

When you are deciding on how to build your site, I will not say WordPress is the only solution. I have to admit that I started out working in a lesser known CMS called Concrete5 which appears in reviews as a great alternative to WordPress. Although less known and a smaller project, C5 has some things WordPress does not. It has a front end visual editor, which WordPress does not have. And, dropping in chunks code for the developer is more intuitive than WordPress. At first, this is what attracted me to Concrete5. But, like anything in life, the more you learn the less you know, and the more you get to learn about the endless opportunities for WordPress, the more you realize you can do so much more with it than any other CMS.

It is important to distinguish the different perspectives and uses people are going to have on WordPress. For example, you are going to have both clients without much technical knowledge and high end developers using WordPress. And, here is what makes WP so amazing, is it works for both of those people, and most everyone in between. Because I don’t want to write a book, basically there are two primary ways to use WordPress (I know I said many ways, but like I said, I don’t want to write a book). But for both kinds of users, most everything you use in WordPress is free.

1. The small business owner or person with a project who does not mind taking things in to their own hands and is on a budget

This is the person who can make with they need with what they are given. You search for a theme (visual design) and then you download it. You search for plugins and download a plugin every time you want a new features (slideshow, contact form, etc..). This process is great for non-coders, and people who just want to get an online presence up and aren’t too particular about the details. For these people, there are other options other than WP, such as Square Space, Wix, Weebly, etc… Even though they cost money, they are fantastic for brochure websites and simple shopping carts. In the end, you are going to spend a lot less money using these services than you are hiring a web designer, so use them if you are on a budget and willing to spend a little time figuring out the framework. WordPress takes a little more time to figure out, but the advantages are how expansive the system can be, if you are ambitious enough to learn it. Although WP has a very clean UX, these other options I mention, have fancier frameworks that are for the most part easier to learn.

So, if WordPress is harder to use than these commercial products that aren’t too expensive, why is WordPress so big and used by so many people?

There are too many reasons to list. WordPress is also a global community, and it is not only nice to connect with others, it is important for our happiness to connect with others. And, why not connect with others while you are building a website? It is amazing to me how generous people are online, not only with WordPress information, but all online information. You can ask almost any question in your search engine about WP and get an answer. You are not alone. Also, the themes and plugins have extended WP to do almost anything. If you can’t find a way with WP to accomplish your idea, you might want to reconsider your idea, and just how good it is.

2. The client and web developer who have custom projects and particular needs that don’t fit in to commercial products, or are too difficult for the web developer to do without a little help from WordPress.

This is where Schildbach Design predominantly works. I don’t want to spent my time downloading themes and plugins for someone. You can do that. I have learned the coding behind WordPress extensively, and am a designer. You are not going to find many people who can both code and design without hiring an expensive design firm. This is a great combination for accomplishing all kinds of projects, business identities, and online marketing for my clients. And, a reminder that I am connected with other great developers and creatives who can help me when the project is too large for me to do on my own. Here are just some items I have built custom for my clients:

  • Slideshows
  • Portfolios
  • Designs you don’t see anywhere else
  • Customizing content display with tabs, accordions, and popups
  • Displaying large quantities of data
  • Customizing search results
  • Events calendars
  • Membership websites
  • Parallax Design
  • Responsive Design
  • Inserting instructions in the dashboard for my clients
  • Shopping Carts

Being A WordPress Web Designer

To be honest with you, I would not be able to build these items without some help from WordPress. Another advantage is the client can update most items I build. WordPress has an amazing core that can get you started, then at the same time you are both building complex projects and making it editable for the client. Once you get to know WP well as a web developer, then modifying and customizing and building new items is the next level. I would recommend any web developer to learn the core of this CMS and then build with it. And, I would recommend any client with a project that has unique components to get a developer who codes in WordPress to make your ideas come to life. If you are a potential client, the important thing is to make sure the web developer knows the coding behind WordPress, not just raw coding languages (PHP, Javascript, etc…), and make sure the web designer who knows WordPress can code in PHP, jQuery, Javascript, etc… (they don’t even need to know it very well). Otherwise you are hiring someone who may not be able to get too much farther beyond the above mentioned way to use WordPress #1.

Website Maintenance Plan & Tech Support Packages

Every business needs to have a website maintenance plan for their website. The economical route is to do it yourself. But, having a professional maintain your website frees up your time to do what you are good at—your own profession. See the top 10 most common forms of website maintenance that Schildbach Design does for clients.

Schildbach Design offers Website Maintenance Plan & Tech Support Packages. My Production schedule is usually full, so I request clients prepay for a website maintenance package. I rarely have time for “on call” web maintenance and tech support without these pre-purchased, time based, fixed rate packages. Entrepreneur Magazine has a article about why you need to keep your website in good shape.

This has been a win/win situation for both myself and the client. Many clients have purchased, and are happy with this new policy. With this change, I have a more structured, manageable production schedule, and clients needing tech support have my agreement, that I will get to their maintenance requests, updates, and tech support within 48 hours (unless I am on vacation, and then I will refer you to either my colleague Leslie Timmons or Shaun D. Vine).

For clients needing maintenance and tech support, who choose not to purchase the packages, they will have a wait time of 2-4 weeks for me to get to your requests. I apologize for this wait, but I am booked that far ahead.

Here are the specific parameters of the maintenance plans:

Policies for Website Maintenance Plan Packages

  • Package options are 5 hour, 10 hour and 20 hour
  • Non-profits, individuals businesses and institutions pay $54 an hour
  • The 10 hour package has a 5% discount off the hourly rates
  • The 20 hour packages has a 10% discount off the hourly rates
  • Rates are $270 for 5 hrs, $513 for 10 hrs, and $972 for 20 hrs
  • I invoice at the beginning of work, payment must be received by the time I’ve completed 2 hours of work
  • Packages apply to maintenance, upgrades, troubleshooting, consulting and tech support
  • These packages can not be used for large pay by project jobs
  • The package expires in 2 years after submission of the invoice. If unused hours remain, Schildbach Design returns the value of the remaining hours
  • You receive a status email after any work is done (stating the hours used and remaining), and a final project report when the hours are used up
  • When hours are used up, you can either buy another package, or choose to go back to by the hour costs
  • If you are unhappy with the progress of the maintenance and can articulate why, I will return the prorated cost for the unused hours back to you

And, of course, please contact me with any questions.